When the guests arrived it was so warm, I was wishing I had planned to eat outdoors, but by the time they left the wind was blowing 30 miles an hour (and still is).
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Saturday, March 27, 2010
Here We Go Again
When the guests arrived it was so warm, I was wishing I had planned to eat outdoors, but by the time they left the wind was blowing 30 miles an hour (and still is).
Labels:
Celebrations,
food,
Missouri life,
Social LIfe

Monday, March 22, 2010
I'm Confused
Labels:
Missouri life,
Thinking out blog

Sunday, March 21, 2010
What Boys and Dogs Do on a Winter's Day in Spring and They Are Bored Out of Their Minds
Cinder, wearing Logan's glasses and shirt, will tolerate nearly anything to get some attention from his favorite people. Our spring ice storm keeps all of us housebound and antsy. We are BORED -- stayed home from church, canceled plans to see a friend performing in a show in Branson yesterday, can't use the brand-new lawn mower still sitting in its carton in the back end of the van, don't feel like doing anything but eating and reading. Ran out of things to eat and read, don't want to drive to the store on icy roads. Kids are on Spring Break, but we can't go out of town because Ben has two rehearsals and a competition this week. HELP! THERE'S NOTHING TO DO IMBOREDIMBOREDIMBORED.

Friday, March 12, 2010
Sprint Update
My "case" has been assigned to a person in the "executive" office. She has been working on my case for a week now; today she concluded that the financial collections people should remove my phone number from their records. Gee, I wish I'd thought of that. I received another collection call yesterday, I wonder if it is the last. In no instance will anyone at Sprint admit to ownership of the problem. Everyone is sooooooo cautious -- every phone call is recorded (with my permission).
The thing that gripes me is that all of this has a cost. All this inefficiency is part of what you pay for with your wireless phone service. My executive case worker probably makes $100K a year and with benefits, overhead, etc she probably costs the consumer $200K a year. Maybe she spent 10 hours on my case -- I've had four phone calls from her. That's approximately $1,000 of cost, folks, to save me aggravation from a problem that should never have occurred. Of course, my time and aggravation have no value. I expect to hear at least once more from my Sprint caseworker telling me that the situation has been resolved and that the case is closed. I will be compelled to ask her if Sprint has assumed ownership of the issue, just to hear the weasel words around her answer. Sometimes I get a kick out of jousting with windmills.
The thing that gripes me is that all of this has a cost. All this inefficiency is part of what you pay for with your wireless phone service. My executive case worker probably makes $100K a year and with benefits, overhead, etc she probably costs the consumer $200K a year. Maybe she spent 10 hours on my case -- I've had four phone calls from her. That's approximately $1,000 of cost, folks, to save me aggravation from a problem that should never have occurred. Of course, my time and aggravation have no value. I expect to hear at least once more from my Sprint caseworker telling me that the situation has been resolved and that the case is closed. I will be compelled to ask her if Sprint has assumed ownership of the issue, just to hear the weasel words around her answer. Sometimes I get a kick out of jousting with windmills.
Labels:
Thinking out blog

Saturday, March 6, 2010
Aux Arcs (Ozark) au Printemps
If Kenny were alive, he'd appreciate my fractured French.
Signs of Spring include:
Signs of Spring include:
- An increase in road kill -- little furry critters are mating and not looking out for cars!
- Robins pogo on the front lawn.
- The last of the parking lot snow piles have melted.
- Tree tops show pregnant promises of buds on the tips of their winter-dead branches.
- The ice beards have melted from the limestone cliff faces.
- Kids wear shorts exposing winter white legs.
- Canoes float on the river.
- Five kids play baseball down the street.
- The parking lot at the mall is full.
- I feel like cleaning house (but instead go to the mall).
Labels:
lists,
Missouri life,
Weather

Wednesday, March 3, 2010
The Company I Keep
Labels:
Missouri life,
Quilts,
Social LIfe

Tuesday, March 2, 2010
Upbeat
Labels:
family history,
Kids,
Missouri life,
music

Monday, March 1, 2010
I'm peeved
So, what do you think will happen when Mr. Johnson gets this letter?
Bob Johnson
Chief Service Officer
6200 Sprint Pkwy.,
Overland Park, KS 66251
Dear Mr. Johnson,
Each month I receive an automated phone call from Sprint. Sometimes the message requests me to contact Sprint immediately about my wireless account. At other times I am advised my wireless service is about to be discontinued unless payment is received. These calls do not give me the opportunity to speak to a live person; I am required to enter my Sprint wireless number or account number to pursue the call.
I do not have a Sprint account. I am not a Sprint customer. I consider the calls from Sprint to be a form of harassment and I’ve grown weary of receiving them.
Today, I called Sprint customer service, spent half an hour on the phone, and went through four levels of “pass the buck.” I am told nothing can be done. I don’t believe that. I’ve been told I must continue to suffer this embarrassment and inconvenience.
I am providing you with my home phone number at the bottom of this letter. This is the number that receives the calls. I know it is possible to search a database and correct this problem. However, your customer service agent Bryan, serial number IT 255118, tells me my only course of action is to contact the National Do Not Call Registry. I refuse to take action exceeding the scope of the problem.
It cannot be incumbent upon me to resolve a problem originating with and perpetuated by Sprint.
In exchange for a quick resolution of this problem, no more phone calls about past due bills from Sprint, a letter of apology from your office, and training delivered to your customer service employees on how to deal with this problem, I will consider the issue closed.
Bob Johnson
Chief Service Officer
6200 Sprint Pkwy.,
Overland Park, KS 66251
Dear Mr. Johnson,
Each month I receive an automated phone call from Sprint. Sometimes the message requests me to contact Sprint immediately about my wireless account. At other times I am advised my wireless service is about to be discontinued unless payment is received. These calls do not give me the opportunity to speak to a live person; I am required to enter my Sprint wireless number or account number to pursue the call.
I do not have a Sprint account. I am not a Sprint customer. I consider the calls from Sprint to be a form of harassment and I’ve grown weary of receiving them.
Today, I called Sprint customer service, spent half an hour on the phone, and went through four levels of “pass the buck.” I am told nothing can be done. I don’t believe that. I’ve been told I must continue to suffer this embarrassment and inconvenience.
I am providing you with my home phone number at the bottom of this letter. This is the number that receives the calls. I know it is possible to search a database and correct this problem. However, your customer service agent Bryan, serial number IT 255118, tells me my only course of action is to contact the National Do Not Call Registry. I refuse to take action exceeding the scope of the problem.
It cannot be incumbent upon me to resolve a problem originating with and perpetuated by Sprint.
In exchange for a quick resolution of this problem, no more phone calls about past due bills from Sprint, a letter of apology from your office, and training delivered to your customer service employees on how to deal with this problem, I will consider the issue closed.
Labels:
Thinking out blog

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